We really love what we do. Being able to help you discover the most beautiful statues and elegant ornaments is a privilege & one that we thoroughly enjoy. Burgess Home & Garden was established by husband & wife team, Harri & Romina Burgess.
Our goal was simple; source & create the highest quality stoneware you can find anywhere in the UK. We focus on the detail & intricacies in our designs & only use the highest quality materials. This way, we can ensure that everything we provide will last a lifetime. We've also been able to develop a range of fantastic, galvanised planters (which are incredibly well finished), resin sculptures, as well as all the distinctive garden ornaments we're known for!
Since our inception, we've been thrilled to be able to interact with each one of our customers and help them with whatever project they're in the midst of! You are what makes us,'us', so we're always really excited to hear from you.
If you need anything at all, we're here to help. When you place an order, you can expect it to be dispatched within 24 hours.We use a few different couriers to make sure you get the best service possible. Orders weighing between 3-30kg will be dispatched with Parcelforce, on a 24-hour service. Orders weighing more than 30kg will be sent on a pallet, using a 48-hour service with Palletways. We're incredibly dedicated to getting you your order as soon as possible. We can often get your order to you the day after you placed it!
Pallets: We pack our pallets very carefully & can get an awful lot onto one. Please be very careful when opening them as items can move and fall as packaging is taken away. Pallets can only be manoeuvred on a flat, level surface! They are often very helpful and will do their best for you however they are not contracted to unload or move the pallet within your garden. If there are any problems with your order, including damages, imperfections, wrong item sent etc, let us know as soon as you can, and we will sort it out for you ASAP.You will be responsible for paying any return costs of these orders. When returning an item, especially stone, please make sure you package it up very carefully.
Ethics & the environment: We at Burgess Home & Garden are devoted to minimising the impact of our activities on the environment. To achieve this, we: Actively promote recycling both internally and amongst our customers and suppliers. This may mean that your parcel can look rather unconventional however it will be very, very secure! Minimise waste by evaluating operations and ensuring they are as efficient as possible.
Efficiency is key here and we're very careful that nothing goes to waste. Anything we cannot reuse; we find a home for! Source and promote a product range to minimise the environmental impact of both production and distribution. 100% of our stoneware is made within the UK using ethically sourced British stone of the highest quality.Indeed, many of our products are also sourced locally to us in Wales. Despite all of this, we know that there is always more that can be done.
We would love to hear from you. Company Name: Burgess Home & Garden.